ISO 9001 - Quality Management Systems
Improved consistency, measurable KPIs, customer satisfaction and better tender performance.
What's included:
- Gap analysis and risk-based process mapping
- QMS manual, policies, procedures and forms
- Training for process owners and internal auditors
- Internal audits; management review facilitation
- Certification readiness and liaison with accredited bodies
Deliverables: Documentation pack, risk register, audit program, improvement log.